Technical Communication

Parched earth with small sprout, Meherabad, India

Writing from the user's point of view

   *  Web sites 

   *  Online help and hypertext 

   *  Computer-based training

   *  Document and instructional design 

   *  Project and contract management 

   *  Readability and plain English  

Some past assignments: 

   *  Infor Global Solutions (formerly MAPICS). Information design, help text, and documentation for manufacturing and financial applications.  Dreamweaver web pages for online help text and an Internet portal.  

   *  Marcam Solutions, Inc.  Created RoboHelp online help text for 
          financials applications.

   *  Synesis Corporation.  Computer-based and printed training materials.

   *  VirtualPoint.comFrontPage web site design, online documentation for financials application.

   *  IBM Corporation.  As advisory information developer, designed libraries, created requirements and contract scopes of work, documenting a variety of application products.  

    *     Personal web pages and a travel guidebook.