Writing from the user's point of view
* Web sites
* Online help and hypertext
* Computer-based training
* Document and instructional design
* Project and contract management
* Readability and plain English
Some past assignments:* Infor Global Solutions (formerly MAPICS). Information design, help text, and documentation for manufacturing and financial applications. Dreamweaver web pages for online help text and an Internet portal.
* Marcam Solutions, Inc. Created RoboHelp online help text for
* Synesis Corporation. Computer-based and printed training materials.
* VirtualPoint.com. FrontPage web site design, online documentation for financials application.
* IBM Corporation. As advisory information developer, designed libraries, created requirements and contract scopes of work, documenting a variety of application products.
* Personal web pages and a travel guidebook.